Trasmediterranea Uses Salesforce IoT To Deliver Proactive Service

ABOUT

Trasmediterranea uses Salesforce IoT to combine real time vessel location, speed and weather data with Salesforce data containing passenger manifests and preferences to drive a proactive customer experience. Trasmediterranea combines Salesforce IoT actions with Service Cloud, Sales Cloud and Marketing Cloud and a single operations interface built entirely on the Platform to focus on delighting passengers and increasing loyalty.