Who Sees What: Record Access Via Roles

This fifth video in the "Who Sees What" series describes how to open up access to records, if you have set the default sharing settings (org-wide defaults) to anything more restrictive than Public Read/Write. You can use the Role Hierarchy to open access back up, giving users visibility to the records of users below them in the hierarchy.

Find the entire series in the Lightning Experience at sforce.co/whoseeswhatlightning.
To view the Classic UI, follow this link: sforce.co/whoseeswhat. Please share and leave a comment!