Set Up a Microsoft Exchange Service Account to Sync with Salesforce (for administrators using Office 365 Admin Center)

You can sync sales reps’ contacts and events between your Microsoft Exchange-based email and Salesforce using the Salesforce feature Lightning Sync. If you’re an Exchange administrator for Office 365, this video shows you how to set up an Exchange service account from the Office 365 Admin Center so that Exchange and Salesforce can communicate. Then, we’ll show you how to test whether you’ve set up correctly by running the Microsoft Remote Connectivity Analyzer.