EF Education First builds a Customer 360 for China - Salesforce on Alibaba Cloud Customer Story

EF Education First is a China Trailblazer! Discover how EF has created a high-performance, localized, and complete Customer 360 solution in China powered by Salesforce on Alibaba Cloud.

“Salesforce on Alibaba Cloud allows us to more than double system access speed and significantly reduce O&M costs by around 30% while helping to meet data compliance needs. This Customer 360 solution not only optimizes our customer service channels, but also lays a solid foundation for future intelligent upgrades,” says Jack Zhu, Product Director at EF.

Salesforce on Alibaba Cloud is committed to delivering success for our customers operating in China. Check out the video to hear from Education First’s IT leaders about their incredible digital transformation journey with Salesforce.

Salesforce core products along with China-exclusive services are generally available and hosted on Alibaba Cloud in China. Visit salesforce.com/alibaba to unlock more China insights and localized AI CRM solutions.