Set Up Voice-Enabled AI Agents in Agentforce

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Agentforce Voice is a conversational AI feature that gives your Agentforce service agents the ability to speak with customers, understand what they're saying, and take action. In this video, you learn how to set up an AI agent with voice capabilities in Agentforce.

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Help: Agentforce Voice - https://help.salesforce.com/s/articleView?id=ai.agentforce_voice.htm&type=5
Help: Create a Voice-Enabled Agent - https://help.salesforce.com/s/articleView?id=ai.service_agent_voice.htm&type=5
Help: Connect a Service Agent to Telephony - https://help.salesforce.com/s/articleView?id=ai.agent_connect_telephony_parent.htm&type=5