Agentblazer AMA on Agentforce Voice – May 2026

In this Agentblazer AMA, our community sat down with Salesforce experts to ask their burning questions about Agentforce Voice — from how it works under the hood to real-world deployment considerations and what's coming next.

🗣️ Salesforce Experts:
– Max Comparetto, Product Management Director
– Phani Kolanuvada, Director, AI Product Engineering
– Will Matteson, Director, Product Management
– Ashwin Bijani, Director, AI Product Engineering

Whether you're exploring how Agentforce Voice fits into your contact center strategy, curious about escalation flows, or looking to move beyond traditional IVR, this AMA is packed with insights straight from the team building it.

📚 Resources:
– [Webinar] Beyond IVR - See Agentforce in Action: https://invite.salesforce.com/agentforcedemoseriesvoice
– Agentforce Voice Webpage: https://www.salesforce.com/agentforce/voice/
– The Art of the Handoff: How Agentforce Voice Escalation Works: https://www.salesforce.com/blog/agent-handoff/
– The Agentic Enterprise: How Leaders Operationalize AI Safely, Responsibly, and at Scale: https://www.salesforce.com/events/webinars/the-agentic-enterprise/

💙 Join the Agentblazer Community: sfdc.co/agentblazer