Set Up Merge Fields Access Levels and Data Maps For Surveys with Salesforce Feedback Management

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Discover the role of merge fields within surveys and understand the three merge field access levels. Additionally, learn how to set up data maps to create or update records using survey response data.

(Salesforce Cloud product names are now Agentforce-branded – for example, Sales Cloud is now Agentforce Sales. You may still see Cloud names in Salesforce applications and documentation.)