How Salesforce Uses Agentforce for Service

Discover the new Salesforce Help experience powered by Agentforce — an AI assistant grounded in trusted data and built on Data Cloud. Watch how Agentforce helps a Salesforce Admin get personalized answers, reduce case volume, and seamlessly escalate to human support when needed. See how AI is transforming customer service at scale.

Build your first AI agent on Trailhead: www.sfdc.co/build-an-agent

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