Accelerate Service Automation with Catalog Fulfillments

Automate your business services and drive customer self-service with Catalog Fulfillments. Fulfillments enhance standard flows to automate the intake and processing of catalog item requests.

Learn More:

Catalog Fulfillments
https://help.salesforce.com/s/articleView?id=sf.svc_catalog_fulfillments.htm&type=5

Accelerated Service Automation with Service Catalog
https://trailhead.salesforce.com/content/learn/modules/service-automation-with-service-catalog

Automate Service Processes with Service Catalog
https://play.vidyard.com/oep19K5dD3JZ7QZjYWkoZc

(Salesforce Cloud product names are now Agentforce-branded – for example, Sales Cloud is now Agentforce Sales. You may still see Cloud names in Salesforce applications and documentation.)