Manage your prospects using Salesforce leads. The lead workspace in Lightning Experience is command central for working toward lead qualification. Log calls, create tasks, collaborate, and send email—all from your workspace. And after you qualify your lead, convert the lead record to a contact and, if you’re ready, create an opportunity to track your new deal.
(Salesforce Cloud product names are now Agentforce-branded – for example, Sales Cloud is now Agentforce Sales. You may still see Cloud names in Salesforce applications and documentation.)