Set Up Assessments and Recommendations for Integrated Care Management in Health Cloud

Learn how you can set up assessment-based recommendations for care plans in Health Cloud. You begin by creating an assessment in the Discovery Framework that’s compatible with Integrated Care Management. Then, map the response options in that assessment to their recommendations. And finally, set up a decision table to process your response-recommendation mapping.

(Salesforce Cloud product names are now Agentforce-branded – for example, Sales Cloud is now Agentforce Sales. You may still see Cloud names in Salesforce applications and documentation.)